Tag: in-person assistance

Federal Court Ruling Casts Doubt on State Power to Restrict Health Reform Navigators

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In January, a federal court in Missouri became the first to rule on whether states have the legal authority to restrict the work of the Affordable Care Act’s consumer assistance “navigators.” In a new post for The Commonwealth Fund, Justin Giovannelli, Kevin Lucia, and Sabrina Corlette discuss the decision and explore its significance for Missouri and the other states that have adopted restrictions on navigators and consumer assisters.

Answering Your Questions on Certified Application Counselors

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Navigators, in-person assisters, and certified application counselors (CACs) have been getting a lot of attention lately. But when it comes to CACs in particular, there’s lots of uncertainty about who they are, what they’ll be doing, and how. Our colleague Tricia Brooks takes a moment to answer a series of questions about CACs.

Message to Anti-ACA Bullies: Go Pick on Someone Your Own Size

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Affordable Care Act opponents are using intimidation tactics to inhibit navigators from helping consumers understand their new coverage options on the exchanges. Sabrina Corlette takes a look at some recent action in the states – and what the federal government can do to make sure consumers can get the help they need, when they need it.

Navigators Should Not Let Politics Thwart Their Important Work

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In yet another attempt in a very long line of efforts to delay or derail the health care law, members of the House Energy & Commerce Committee demanded that organizations awarded federal navigator grants answer multiple detailed questions and produce reams of paper documents about their grants. Our colleague at Georgetown’s Center for Children and Families, Tricia Brooks, takes a look at what’s driving the debate over consumer assistance and the ACA.

Updates on Consumer Assistance: Navigator Grants and Training

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Last week was a busy week for those focused on robust consumer assistance in the new health insurance marketplaces. The Department of Health and Human Services announced new navigator grants and released training materials for navigators and other consumer assisters. Sabrina Corlette takes a look at the grantees and dives into the new training modules.

Arming Navigators for the Millions of Enrollees Headed Their Way

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With the fast approach to open enrollment for the new health insurance marketplaces, there is growing interest in navigators and other assisters who will help people learn about their coverage options and get enrolled. JoAnn Volk explains how CHIR will be adding to the private insurance knowledge and support for navigators and assisters with a quick reference guide on private health insurance and the reforms of the ACA.

Navigator and Assister Training is Not a One-Shot Deal

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The state-based and federally facilitated marketplaces have been busy recruiting and selecting navigators, and now attention turns to training and support. In this guest blog from our Center for Children and Families colleague Tricia Brooks, she makes the case for a robust, holistic approach to building, supporting, and sustaining a high-functioning network of assisters that can ensure consumers needs are fully met.

Consumer Assistance and Health Reform: Bridging the Gap

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With open enrollment for the new health insurance marketplaces just around the corner, attention is turning to the critical need for assistance to help consumers understand their new health insurance choices. The Kaiser Family and Robert Wood Johnson Foundations co-hosted a panel discussion on the topic, and Allison Johnson was there.

The opinions expressed here are solely those of the individual blog post authors and do not represent the views of Georgetown University, the Center on Health Insurance Reforms, any organization that the author is affiliated with, or the opinions of any other author who publishes on this blog.