Tag: certified application counselors

New Rules Protect Navigators and Certified Application Counselors from Over-Reaching State Laws but Also Impose New Requirements

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The Obama Administration has released final rules curtailing state laws that overly restrict the ability of navigators and certified application counselors to effectively enroll people into new coverage options through the health insurance marketplaces. Our Georgetown University Center for Children and Families colleague, Tricia Brooks, provides the overview of the rule and what it means for consumer assisters.

Recommendations to Strengthen Navigator and Assister Programs

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With the close of open enrollment in the new health insurance Marketplaces, it is a good time not only to applaud the work of the navigators and consumer assisters who helped people gain access to new coverage, but also to reflect on lessons learned and assess what can be done to improve consumer assistance for 2015. Our colleague at Georgetown University’s Center for Children and Families, Tricia Brooks, does just that in her latest post.

HHS Proposes to Preempt Some State Navigator Laws; Lays Out Federal Enforcement Framework

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In a proposed regulation released Friday, March 14, the U.S. Department of Health and Human Services drew a line in the sand for states with laws restricting the ability of Navigators and consumer assisters to perform the jobs required of them under the ACA. Sabrina Corlette has an overview of the proposed rules and what they mean for Navigators and for states.

Answering Your Questions on Certified Application Counselors

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Navigators, in-person assisters, and certified application counselors (CACs) have been getting a lot of attention lately. But when it comes to CACs in particular, there’s lots of uncertainty about who they are, what they’ll be doing, and how. Our colleague Tricia Brooks takes a moment to answer a series of questions about CACs.

Updates on Consumer Assistance: Navigator Grants and Training

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Last week was a busy week for those focused on robust consumer assistance in the new health insurance marketplaces. The Department of Health and Human Services announced new navigator grants and released training materials for navigators and other consumer assisters. Sabrina Corlette takes a look at the grantees and dives into the new training modules.

The opinions expressed here are solely those of the individual blog post authors and do not represent the views of Georgetown University, the Center on Health Insurance Reforms, any organization that the author is affiliated with, or the opinions of any other author who publishes on this blog.