Health Insurers Respond to the COVID-19 Outbreak, Prioritizing Support for Providers and Consumers

As the COVID-19 crisis escalates, stakeholders across the health care industry are working to keep consumers healthy and provide financial assistance and flexibility to those who have lost their job or health insurance. CHIR’s Emily Curran tells us how health insurers are doing their part to alleviate consumers’ concerns amid the COVID-19 pandemic.
State Policy Options to Encourage Greater Use of Telehealth in State-Regulated Health Plans

The COVID-19 pandemic has brought renewed and urgent interest in using telehealth to enable remote access to care across service areas and provider types. CHIR’s JoAnn Volk and Sabrina Corlette summarize federal legislation and guidance as well as actions state departments of insurance can take to encourage greater access to telehealth services in an article for the Robert Wood Johnson Foundation’s State Health & Value Strategies project.
COVID-19 Response: States That Run Their Own ACA Marketplace Are Better Positioned to Help Consumers Get Covered

During the current public health and financial crises brought by the COVID-19 pandemic, the ACA’s health insurance marketplaces offer a crucial safety net. States that run their own marketplaces have a significant advantage in helping consumers obtain comprehensive, affordable health insurance. CHIR’s Rachel Schwab looks at some opportunities for state-based marketplaces that don’t exist for states relying on the federal marketplace.
March Research Round Up: What We’re Reading
Expanded Coverage for COVID-19 Testing is an Important Step, But Loopholes Expose All of Us to Greater Risk
Keeping Surprise Billing Out Of Coronavirus Treatment

Surprise medical bills, which were already a concern for many consumers, are expected to increase because of the coronavirus crisis. While Congress should adopt a comprehensive solution for all patients, protecting those affected by coronavirus is critical and should be done quickly. In a post for the Health Affairs Blog, Jack Hoadley, Kevin Lucia, and Katie Keith propose an immediate, short-term solution that Congress could adopt now to protect patients from surprise bills due to coronavirus.
States Don’t Know What’s Happening in their Short-term Health Plan Markets and That’s a Problem

In the midst of a global pandemic, consumers continue to be sold skimpy short-term plans that may not cover necessary testing and treatment. In their latest post for the Commonwealth Fund’s To the Point blog, Dania Palanker and Christina Goe assess the ability of insurance regulators to understand the scope of the short-term plan market in their states and its impact on consumers’ ability to access and afford care.
Navigating Coverage During the COVID-19 Pandemic: Frequently Asked Questions

The novel coronavirus, also known as COVID-19, has been the cause of confusion and anxiety for individuals and families across the country, especially when it comes to health care. We’ve pulled together some frequently asked questions, and added new COVID-19-specific inquiries, from our Navigator Resource Guide to help guide Navigators, brokers, assisters, and consumers through this complex and trying time.
State-Based Marketplaces Find Value, Potential Opportunity for Growth in Small-Business Offering

Small businesses have historically struggled to provide coverage to their workers. The ACA sought to address these issues through the Small Business Health Options Program (SHOP), creating marketplaces for small employers to offer coverage to their employees. In a new post for the Commonwealth Fund’s To the Point blog, CHIR experts take a look at ways that state-based marketplaces are investing in their SHOPs, and how some are seeing enrollment growth and savings for small businesses.