Recommendations to Strengthen Navigator and Assister Programs

With the close of open enrollment in the new health insurance Marketplaces, it is a good time not only to applaud the work of the navigators and consumer assisters who helped people gain access to new coverage, but also to reflect on lessons learned and assess what can be done to improve consumer assistance for 2015. Our colleague at Georgetown University’s Center for Children and Families, Tricia Brooks, does just that in her latest post.