Affordable Care Act opponents are using intimidation tactics to inhibit navigators from helping consumers understand their new coverage options on the exchanges. Sabrina Corlette takes a look at some recent action in the states – and what the federal government can do to make sure consumers can get the help they need, when they need it.
In yet another attempt in a very long line of efforts to delay or derail the health care law, members of the House Energy & Commerce Committee demanded that organizations awarded federal navigator grants answer multiple detailed questions and produce reams of paper documents about their grants. Our colleague at Georgetown’s Center for Children and Families, Tricia Brooks, takes a look at what’s driving the debate over consumer assistance and the ACA.
Last week was a busy week for those focused on robust consumer assistance in the new health insurance marketplaces. The Department of Health and Human Services announced new navigator grants and released training materials for navigators and other consumer assisters. Sabrina Corlette takes a look at the grantees and dives into the new training modules.
It was another hot summer Friday for regulations with the release of the final rule on navigator and non-navigator assisters (aka in-person assisters) and Exchange-based certified application counselors (CACs). Our colleague with Georgetown’s Center for Children and Families, Tricia Brooks, dives in on what the rules mean for consumers.
In a new report for The Commonwealth Fund, Sarah Dash, Kevin Lucia, Katie Keith, and Christine Monahan provide a comprehensive look at the critical design decisions made by 17 states and the District of Columbia that chose to establish a state-based exchange for 2014. Sarah Dash has highlights from the report and discusses what the findings mean for stakeholders.
Although the federal government will play a primary role in administering the navigator program in the 33 states with a federally facilitated exchange, many state legislatures have enacted or considered legislation that subjects navigators to state requirements. In a post that originally appeared on The Commonwealth Fund Blog, Katie Keith, Kevin Lucia, and Christine Monahan describe the role of navigators and well as the potentially detrimental impact of this recent state legislative activity on effective consumer outreach.
With the fast approach to open enrollment for the new health insurance marketplaces, there is growing interest in navigators and other assisters who will help people learn about their coverage options and get enrolled. JoAnn Volk explains how CHIR will be adding to the private insurance knowledge and support for navigators and assisters with a quick reference guide on private health insurance and the reforms of the ACA.
The state-based and federally facilitated marketplaces have been busy recruiting and selecting navigators, and now attention turns to training and support. In this guest blog from our Center for Children and Families colleague Tricia Brooks, she makes the case for a robust, holistic approach to building, supporting, and sustaining a high-functioning network of assisters that can ensure consumers needs are fully met.
The National Association of Insurance Commissioners (NAIC) continues its work to support states’ implementation of the ACA. One work group is taking on the daunting task of updating dozens of model state health insurance laws to reflect the ACA’s new consumer protections. Sabrina Corlette joined their most recent call and provides an overview of their progress.
With open enrollment for the new health insurance marketplaces just around the corner, attention is turning to the critical need for assistance to help consumers understand their new health insurance choices. The Kaiser Family and Robert Wood Johnson Foundations co-hosted a panel discussion on the topic, and Allison Johnson was there.
The opinions expressed here are solely those of the individual blog post authors and do not represent the views of Georgetown University, the Center on Health Insurance Reforms, any organization that the author is affiliated with, or the opinions of any other author who publishes on this blog.
