Tag: Navigator Programs

State-Based Marketplace Outreach Strategies for Boosting Health Plan Enrollment of the Uninsured

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The tenth annual open enrollment period for the Affordable Care Act’s marketplaces is upon us. In a new issue brief for the Commonwealth Fund, CHIR experts Rachel Schwab, Rachel Swindle, and Justin Giovannelli detail innovative outreach strategies employed by state-based marketplaces during the open enrollment period for plan year 2022—tactics that can be applied during the forthcoming enrollment season for plan year 2023.

Rookie Report: How did New Jersey and Pennsylvania State Marketplaces Fare in Their Inaugural Enrollment Period?

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After seven enrollment cycles on HealthCare.gov, New Jersey and Pennsylvania both launched new state marketplace websites in time for the latest Open Enrollment Period. Both states saw increases in marketplace enrollment over previous years. To understand how this transition went for Pennsylvania and New Jersey residents, and to extract potential lessons for the states that are transitioning to running their own marketplaces, we sought insight from people on the ground: consumer assisters.

January Research Roundup: What We’re Reading

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As the snow continues to fall, the CHIR team has cozied up indoors with new health policy research. This month, Nia Gooding reviewed studies on rates of enrollment in Marketplace coverage for 2021, Navigator experiences enrolling consumers during the 2021 Open Enrollment period, and outcomes from balance billing arbitration in New Jersey.

August Research Roundup: What We’re Reading

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The month of August went by in a flash, or painstakingly slowly, but either way it produced some great health policy research. CHIR’s Nia Gooding provides our monthly round up of health insurance-related studies and analyses.

COVID-19 Response: States That Run Their Own ACA Marketplace Are Better Positioned to Help Consumers Get Covered

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During the current public health and financial crises brought by the COVID-19 pandemic, the ACA’s health insurance marketplaces offer a crucial safety net. States that run their own marketplaces have a significant advantage in helping consumers obtain comprehensive, affordable health insurance. CHIR’s Rachel Schwab looks at some opportunities for state-based marketplaces that don’t exist for states relying on the federal marketplace.

Kaiser Family Foundation Survey on Assister Programs Reflects Signs of Progress – and Opportunities for Improvement

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Assister programs and brokers play an integral role of navigating consumers through the marketplace enrollment process. Kaiser Family Foundation’s recent survey of these stakeholders indicates these programs will continue to be needed given the knowledge gaps that still exist among consumers and the high proportion of consumers who seek help with renewal. Current legal intern and guest blogger, Emma Chapman (Georgetown JD/MPP, expected 2018), summarizes the main findings of the survey.

The opinions expressed here are solely those of the individual blog post authors and do not represent the views of Georgetown University, the Center on Health Insurance Reforms, any organization that the author is affiliated with, or the opinions of any other author who publishes on this blog.