The Hidden Enrollment Weapon? What First-Year Experiences of Health Insurance Brokers Tell Us about Barriers and Opportunities for Their Engagement with the Marketplaces
Health insurance agents and brokers drove a significant portion of enrollment into the Affordable Care Act’s marketplaces in the first year, and continue to play an important role this year. In an issue brief released this week by Georgetown’s Center on Health Insurance Reforms and the Urban Institute, researchers document some of the early barriers to more robust broker engagement with the marketplaces, as well as opportunities for more effective partnerships in the future. Sabrina Corlette has this overview.