The National Association of Insurance Commissioners wrapped up work on recommended changes to the Summary of Benefits and Coverage. JoAnn Volk provides an update on what some of those changes are and how consumers may benefit.
As we draw nearer to the start of Open Enrollment 3, a new resource is available from the Centers for Medicare and Medicaid Services (CMS), the FFM and FF-SHOP Enrollment Manual. A complete guide of policy and operational information, the new Manual covers all topics related to eligibility and enrollment in the FFM and FF-SHOP. CHIR’s Sandy Ahn provides a quick summary of the new CMS resource.
Although Maryland is among the handful of states that regulate balance billing for out-of-network situations, as we discuss in a previous report, the state’s law does not address air ambulance charges. Balance billing for air ambulances remain a problem in Maryland and its insurance department held a public meeting last Friday to discuss the issue. CHIR’s Sandy Ahn provides highlights of the meeting and other state efforts to address this consumer problem.
This week, CHIR is releasing an online version of the Navigator Resource Guide, with close to 300 searchable FAQs and easy-to-read background information on key health insurance and marketplace issues. Although designed with the needs of Navigators in mind, the Guide is a hands-on, practical resource for anyone who needs to communicate with consumers about the Affordable Care Act.
Georgetown University experts from the Center on Health Insurance Reforms and the Center for Children and Families released this week a report documenting the experiences over the past year working with Navigators, Certified Application Counselors, and others working to enroll consumers in the health insurance marketplaces. JoAnn Volk, Sandy Ahn, Sabrina Corlette and Tricia Brooks share lessons learned and recommendations for future enrollments in a comprehensive report and two video clips.
A new report released by the Robert Wood Johnson Foundation and the Kaiser Family Foundation chronicles the challenges, innovations and lessons learned about the needs of consumers for assistance in accessing and using health coverage options under the Affordable Care Act. Our partner in our Navigator technical assistance project, the Georgetown Center for Children and Families’ Tricia Brooks, has this overview.
While open enrollment is less than three months away, consumer assisters will have to do more with less. Resources will be limited, even though the Congressional Budget Office projects more than 5 million more people will enroll through a marketplace. CHIR’s Sandy Ahn examines support from the state and federal marketplaces for consumer assistance funding.
Though open enrollment into the new health insurance marketplaces is a distant memory and folks are gearing up for round 2 later this year, consumers continue to turn to Navigators and other assisters with questions. JoAnn Volk shares – and provides answers to – a selection of questions we’ve been getting from the field.
Regulations issued last month by the Department of Health and Human Services show that laws in more than a dozen states may be invalid because they go too far in restricting the work of consumer assistance personnel certified under the Affordable Care Act. In a blog post published by The Commonwealth Fund, Justin Giovannelli, Kevin Lucia, and Sabrina Corlette discuss these new rules and how they affect state efforts to regulate consumer assisters.
In January, a federal court in Missouri became the first to rule on whether states have the legal authority to restrict the work of the Affordable Care Act’s consumer assistance “navigators.” In a new post for The Commonwealth Fund, Justin Giovannelli, Kevin Lucia, and Sabrina Corlette discuss the decision and explore its significance for Missouri and the other states that have adopted restrictions on navigators and consumer assisters.
The opinions expressed here are solely those of the individual blog post authors and do not represent the views of Georgetown University, the Center on Health Insurance Reforms, any organization that the author is affiliated with, or the opinions of any other author who publishes on this blog.
