Tag: consumer assistance program

August Research Roundup: What We’re Reading

The month of August went by in a flash, or painstakingly slowly, but either way it produced some great health policy research. CHIR’s Nia Gooding provides our monthly round up of health insurance-related studies and analyses.

New Georgetown Report: Assessing Consumers’ Experience with ACA Coverage through the Eyes of State Consumer Assistance Programs

While the ACA has successfully resulted in 16.4 million newly insured people, we don’t yet know a lot about how that new coverage is working for them. However, state consumer assistance programs (CAPs) have the eyes and ears on the ground to help identify problems or gaps in private insurance coverage. Georgetown researchers surveyed 10 state CAPs and found many common issues for consumers’ coverage experiences, pre- and post-ACA.

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