Affordable Care Act Navigators: Lack of Funding Leads to Consumer Confusion, Decreased Enrollment
Last year, we talked with Navigators to learn about how they reached consumers despite major funding cuts. In light of a number of new policy changes and further funding decreases, CHIR’s Olivia Hoppe checked in with Navigators and assisters from five states on how they fared in this year’s Open Enrollment, and the challenges ahead.