Getting Ready for OE3 – New Kaiser Family Foundation Survey Provides Helpful Lessons

We’re just 12 weeks away from the start of the third open enrollment period (OE3) for the Affordable Care Act’s health insurance marketplaces. The results from a recently released Kaiser Family Foundation survey of health insurance Navigators and brokers offer some helpful insights on ways to improve consumer outreach and enrollment going forward. CHIR’s Hannah Ellison and Sabrina Corlette share some highlights.