Updated Navigator Resource Guide

CHIR is pleased to release an updated online Navigator Guide on Private Health Insurance and Health Insurance Marketplaces with searchable frequently asked questions (FAQs) and easy-to-read background information on key health insurance and marketplace issues. With Open Enrollment just a few days away, get your Guide on! Continue reading

New Georgetown Report Calls for Harnessing of ‘Big Data’ for Better Health Plan Oversight and Consumer Protection

Last week the Obama Administration took a small step forward to implement Affordable Care Act transparency rules. This week, CHIR researchers Sabrina Corlette, JoAnn Volk and Sandy Ahn released a new report outlining a new and powerful data collection and transparency framework that can help state and federal policymakers better understand how insurers are complying with new market rules and consumer protections. Continue reading

Health Plan Narrow Networks: Highlighting Transparency Deficiencies for Consumers

A recent conference hosted by the Robert Wood Johnson Foundation on health system transparency allowed a diverse group of stakeholders – state and federal regulators, an insurance industry executive, a provider, and CHIR’s own Sabrina Corlette to discuss how the emergence of narrow provider networks on the Affordable Care Act’s marketplaces has spotlighted deficiencies in the information available for consumers to make good plan choices. Sabrina Corlette shares some of the issues debated and discussed. Continue reading

Our Heartfelt Thanks to Affordable Care Act Navigators and Assisters – and a New Resource

We’ve wrapped up the Affordable Care Act’s second open enrollment season and sign-ups exceeded expectations, in large part thanks to the hard work of navigators and assisters. As part of a Robert Wood Johnson Foundation-funded project, navigators in five states send us their toughest and most complicated cases. To help others facing similar issues, we’ve created a new compilation of our most frequently asked questions during open enrollment. The Georgetown technical assistance team shares it here. Continue reading

Understanding Federal Guidance on Reference Pricing: A New Primer from Georgetown’s Center on Health Insurance Reforms

Some employer health plans have begun to respond to dramatic differences in the cost of medical procedures through reference pricing. CHIR’s Kayla Connor shares a new primer prepared for the Robert Wood Johnson Foundation’s State Health Reform Assistance Network that helps insurance regulators understand the latest federal rules on reference pricing and potential consumer protection issues. Continue reading

New Online Resource Provides Answers to Common Health Insurance and Marketplace Questions

This week, CHIR is releasing an online version of the Navigator Resource Guide, with close to 300 searchable FAQs and easy-to-read background information on key health insurance and marketplace issues. Although designed with the needs of Navigators in mind, the Guide is a hands-on, practical resource for anyone who needs to communicate with consumers about the Affordable Care Act. Continue reading

Georgetown Navigator Technical Assistance Project: Lessons Learned and Recommendations for Future Enrollment

Georgetown University experts from the Center on Health Insurance Reforms and the Center for Children and Families released this week a report documenting the experiences over the past year working with Navigators, Certified Application Counselors, and others working to enroll consumers in the health insurance marketplaces. JoAnn Volk, Sandy Ahn, Sabrina Corlette and Tricia Brooks share lessons learned and recommendations for future enrollments in a comprehensive report and two video clips. Continue reading