Translating Coverage into Care: Answers to Common Post-Enrollment Questions

Open enrollment has ended, and almost 12 million individuals signed up for coverage through the state and federal marketplaces. While enrolling in health insurance raises an abundance of questions, selecting a plan is only the beginning. Once you’re in a plan, using your benefits, accessing care, and potential confusion about the Affordable Care Act’s (ACA) individual mandate bring their own set of challenges. To help answer common post-enrollment questions, we cracked open our trusty Navigator Resource Guide. Continue reading

Shifting into Post-Enrollment Issues: Fielding New Questions from Consumers

As we approach the end of open enrollment into new coverage options under the Affordable Care Act, many consumers have questions about their new health plans – what benefits are covered, what doctors are included in their networks, and what to do if there’s a problem. JoAnn Volk has them covered, with a series of frequently asked questions about post-enrollment issues, excerpted from our Navigator Resource Guide. Continue reading