Navigators Should Not Let Politics Thwart Their Important Work

In yet another attempt in a very long line of efforts to delay or derail the health care law, members of the House Energy & Commerce Committee demanded that organizations awarded federal navigator grants answer multiple detailed questions and produce reams of paper documents about their grants. Our colleague at Georgetown’s Center for Children and Families, Tricia Brooks, takes a look at what’s driving the debate over consumer assistance and the ACA. Continue reading

Arming Navigators for the Millions of Enrollees Headed Their Way

With the fast approach to open enrollment for the new health insurance marketplaces, there is growing interest in navigators and other assisters who will help people learn about their coverage options and get enrolled. JoAnn Volk explains how CHIR will be adding to the private insurance knowledge and support for navigators and assisters with a quick reference guide on private health insurance and the reforms of the ACA. Continue reading

Navigator and Assister Training is Not a One-Shot Deal

The state-based and federally facilitated marketplaces have been busy recruiting and selecting navigators, and now attention turns to training and support. In this guest blog from our Center for Children and Families colleague Tricia Brooks, she makes the case for a robust, holistic approach to building, supporting, and sustaining a high-functioning network of assisters that can ensure consumers needs are fully met. Continue reading

CCIIO Releases New Exchange Blueprint

States have consistently asked for more guidance from the federal government on health insurance exchanges, and, today, federal regulators delivered (at least partially). Sabrina Corlette discusses the Center for Consumer Information & Insurance Oversight's release of the final Blueprint for Approval of Affordable State-based and State Partnership Insurance Exchanges. Continue reading