Help for Consumers Who Faced Marketplace Glitches

The Obama administration recently announced that the health insurance Marketplaces can offer consumers retroactive coverage and financial assistance, if technical problems prevented them from enrolling. But the administration’s guidance also leaves some unanswered questions. Sabrina Corlette takes a look and helps us understand what the new policy actually means for consumers. Continue reading

Patience and Flexibility Needed as Those with New Insurance Start Using Health Care Services January 1

Now that healthcare.gov is finally working, attention is turning to challenges people might face as they start seeking health care services. In his latest blog, Georgetown University Health Policy Institute’s Jack Hoadley discusses how Medicare officials responded to post-enrollment glitches in Part D – and provides some lessons learned for the ACA roll out. Continue reading