A Busy November Weekend: Launch of OE2 and the NAIC Fall National Meeting

November 15th marks the start not only of open enrollment into the Affordable Care Act’s health insurance marketplaces, but also of the NAIC’s Fall National Meeting. And many of the same issues on the mind of health insurance consumers are also priorities for state insurance department officials. Sabrina Corlette will be attending the meeting and has this preview. Continue reading

New Healthcare.Gov Screener Tool Needs Fixes to Avoid Confusing Consumers

Now that open enrollment into the new health insurance marketplaces is over, the only way people can enroll in marketplace coverage is by qualifying for a special enrollment period because of a life change such as a birth, marriage, a move, or a divorce. Healthcare.gov recently made available a new “screener tool” to help consumers determine whether they qualify. CHIR’s Sabrina Corlette took the new tool for a test drive and has a few suggested improvements. Continue reading

Help for Consumers Who Faced Marketplace Glitches

The Obama administration recently announced that the health insurance Marketplaces can offer consumers retroactive coverage and financial assistance, if technical problems prevented them from enrolling. But the administration’s guidance also leaves some unanswered questions. Sabrina Corlette takes a look and helps us understand what the new policy actually means for consumers. Continue reading

Patience and Flexibility Needed as Those with New Insurance Start Using Health Care Services January 1

Now that healthcare.gov is finally working, attention is turning to challenges people might face as they start seeking health care services. In his latest blog, Georgetown University Health Policy Institute’s Jack Hoadley discusses how Medicare officials responded to post-enrollment glitches in Part D – and provides some lessons learned for the ACA roll out. Continue reading