The Experiences of State-Run Insurance Marketplaces That Use HealthCare.gov

Whether their exchange is state-based or federally facilitated, many state policymakers are seeking ways to realize the advantages of a state-run marketplace model while minimizing, so far as possible, the financial and operational burdens of building or maintaining one. In a new issue brief for The Commonwealth Fund, CHIR researchers explore the experiences of four states that established their own exchanges but have operated them with support from the federal HealthCare.gov eligibility and enrollment platform. Continue reading

More than 400,000 Lose Marketplace Coverage: Let’s Fix This and Keep People Covered

This week federal officials released an updated marketplace enrollment report. While close to 10 million were enrolled in coverage as of June 2015, 400,000 people lost coverage because of citizenship data matching problems. In this blog post our colleague at Georgetown’s Center for Children and Families, Sonya Schwartz, notes that many who lost coverage are likely eligible but fell victim to marketplace system problems. She shares insights on how they could be fixed. Continue reading

Healthcare.gov Fixes System Glitch in Counting Social Security Income for Certain Tax Dependents

The Centers for Medicare and Medicaid Services (CMS) recently announced that they had fixed a technical glitch in healthcare.gov that may have cost people thousands of dollars in subsidies. Our colleague at Georgetown’s Center for Children and Families, Tricia Brooks, helped to identify the problem early on and offers this take on what CMS can do to help the people affected by the error. Continue reading

A Busy November Weekend: Launch of OE2 and the NAIC Fall National Meeting

November 15th marks the start not only of open enrollment into the Affordable Care Act’s health insurance marketplaces, but also of the NAIC’s Fall National Meeting. And many of the same issues on the mind of health insurance consumers are also priorities for state insurance department officials. Sabrina Corlette will be attending the meeting and has this preview. Continue reading

New Healthcare.Gov Screener Tool Needs Fixes to Avoid Confusing Consumers

Now that open enrollment into the new health insurance marketplaces is over, the only way people can enroll in marketplace coverage is by qualifying for a special enrollment period because of a life change such as a birth, marriage, a move, or a divorce. Healthcare.gov recently made available a new “screener tool” to help consumers determine whether they qualify. CHIR’s Sabrina Corlette took the new tool for a test drive and has a few suggested improvements. Continue reading

Help for Consumers Who Faced Marketplace Glitches

The Obama administration recently announced that the health insurance Marketplaces can offer consumers retroactive coverage and financial assistance, if technical problems prevented them from enrolling. But the administration’s guidance also leaves some unanswered questions. Sabrina Corlette takes a look and helps us understand what the new policy actually means for consumers. Continue reading

Patience and Flexibility Needed as Those with New Insurance Start Using Health Care Services January 1

Now that healthcare.gov is finally working, attention is turning to challenges people might face as they start seeking health care services. In his latest blog, Georgetown University Health Policy Institute’s Jack Hoadley discusses how Medicare officials responded to post-enrollment glitches in Part D – and provides some lessons learned for the ACA roll out. Continue reading