Enrollees Aren’t Abusing Marketplace Grace Period

Insurers and other critics have called on the Obama Administration to shorten the 3-month grace period for paying overdue health plan premiums, asserting that consumers are abusing it. But as documented by the Center on Budget and Policy Priorities’ Tara Straw, such concerns reflect a misunderstanding of how grace periods work and are refuted by enrollment and disenrollment data. Continue reading

New Georgetown Report: Understanding the Consumer Enrollment Experience in the Affordable Care Act Marketplaces

A new report released by Georgetown CHIR researchers used call center data from the Assister Help Resource Center to provide insights into consumer experiences enrolling in the Affordable Care Act marketplaces during the 2016 enrollment season. Authors Sabrina Corlette, Sandy Ahn and Hannah Ellison share some of their top findings. Continue reading

Confused about What Happens at Tax Time? FAQs on Penalties, Exemptions, Reconciliation, and SEPs

As part of a Robert Wood Johnson Foundation-funded project to help navigators and assisters in five states, faculty at Georgetown’s CHIR and the Center for Children and Families have been getting a lot of tax-related questions lately. Tricia Brooks, Sandy Ahn, Sabrina Corlette and JoAnn Volk share answers to some of the most frequently asked questions. Continue reading