New Web Video: CHIR Researchers Discuss Consumers’ ACA Coverage Experiences

A new report from Georgetown’s Center on Health Insurance Reforms (CHIR) provides a window on consumers’ experiences with health insurance coverage before and after implementation of the Affordable Care Act. CHIR researchers analyzed call center data and interviewed staff from 10 state consumer assistance programs (CAPs). Lead researchers JoAnn Volk and Sabrina Corlette discuss their findings in our latest web video.


You can read the full report here.

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