CHIR Expert JoAnn Volk Joins Alliance for Health Reform Briefing on Empowering Health Care Consumers

As readers of CHIRblog know, Georgetown experts have had funding from the Robert Wood Johnson Foundation to provide technical assistance to navigators and assisters in 5 states through two rounds of Open Enrollment. We’ve compiled almost 300 FAQs in a Navigator Resource Guide and have shared with CHIRblog readers some of the questions we’ve received. The work has brought it’s own rewards in helping assisters do their incredibly important jobs, but it’s also allowed us to learn a bit more about how ACA implementation is working on the ground. I was able to use that experience, and recent efforts of the National Association of Insurance Commissioners (NAIC) to revise the Summary of Benefits and Coverage, to share some thoughts on consumer tools as part of an Alliance for Health Reform briefing on Empowering Consumers as the Ultimate Healthcare Stakeholder. You can check out the briefing here:


To read panelist presentations, visit the Alliance for Health Reform website.

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